Payment Policy

This Payment Policy explains how payments are accepted and processed when you place an order with Fuel Clothing.

Currency

All prices on our website are shown in GBP.

Accepted Payment Methods

Payments are processed securely through Shopify Payments.

Accepted payment methods may include:

  • Credit cards
  • Debit cards
  • Google Pay
  • Apple Pay
  • Klarna
  • Other payment methods available through Shopify Payments at checkout

Payment Processing

Payment is taken at checkout when you place your order.

Your order will not be processed until payment has been authorised successfully.

Payment Security

Fuel Clothing does not store your full card details. Card and payment information is handled securely by Shopify Payments and the payment providers available at checkout.

Please make sure your billing details are accurate when placing an order, as incorrect payment or billing information may delay or prevent order processing.

Order Confirmation

After placing an order, you should receive an order confirmation email with your order details.

If you do not receive an order confirmation, please check your junk or spam folder first. If you still cannot find it, contact us at contact@fuelclothing.net.

Failed or Declined Payments

If your payment is declined or cannot be authorised, your order may not be completed.

Please check that your payment details are correct or try another payment method available at checkout.

Klarna and Other Payment Options

Where Klarna or other third-party payment options are available at checkout, they may be subject to separate approval, terms, conditions, and payment schedules set by the payment provider.

Fuel Clothing is not responsible for decisions made by third-party payment providers, including declined applications or payment plan approvals.

Refunds

Approved refunds are issued to the original payment method used at checkout.

Refunds are processed within 5 business days after the returned item has been received and approved.

Your bank, card provider, or payment provider may take additional time to show the refund in your account.

Payment Disputes

If you believe there is an issue with a payment or charge, please contact us first at contact@fuelclothing.net so we can review the matter.

Contact Us

If you have any questions about payments, please contact us:

Fuel Clothing
Email: contact@fuelclothing.net
Phone: +44 1905 972600
Address: 3A Chapel Walk, Worcester WR1 3LD, United Kingdom.